If you’re looking for an auto body shop in New Jersey make sure you give Peotters Tire & Auto a call as the New Jersey areas premier tire and brake shop. Today’s vehicles are made with many different types of fuel-saving materials like lightweight alloys and plastics. It is important for an auto body shop in New Jersey to be aware of the different materials and techniques used for repairing them.
Auto body shops like Peotter’s Tire and Auto and collision repair services refer to manuals for instructions repairing bumpers. The different material types require various finish materials, removal and installation procedures.
When a plastic bumper is cracked or has a small hole it can be repaired to look as good as new. Replacing the bumper is wasteful and it creates unnecessary debris for our landfills.
A good, eco-friendly auto body shop in New Jersey will only recommend replacing the bumper if the damage is severe enough that repair time would be considered unreasonable and quality of results would be unsatisfactory.
>>> WELL, IF YOUR CAR IS EVER DAMAGED IN AN ACCIDENT OR REPAIRED THROUGH MAJOR INSURANCE COMPANY IN THIS COUNTRY, THERE ARE STATE AND FEDERAL LAWSUITS IN THIS COUNTRY YOU SHOULD KNOW ABOUT. AUTO BODY SHOPS ACROSS THE COUNTRY, MORE THAN 500 OF THEM CLAIM SOME BIG INSURANCE COMPANIES LONG DELIBERATELY SKIMPED WHEN IT COMES TO REPAIR DAMAGED VEHICLES. ALSO, THE INSURANCE COMPANIES CAN HAVE THEIR PROFITS. THE LAWSUITS ALLEGE IT'S A SCHEME THAT CANNOT ONLY LEAD TO RUSHED AND MINIMAL REPAIRS BUT RECYCLED, REMANUFACTURED AND ONE LAWYER PUTS IT JUNKED PARTS TO FIX YOUR CAR. ATTORNEY GENERAL BELIEVES THE ALLEGED SCHEME YOU COULD BE DRIVING A DANGEROUS CAR. CNN SENIOR INVESTIGATIVE CORRESPONDENT DREW GRIFFIN REPORTS. >> Reporter: TO SEE WHAT'S REALLY GOING ON, YOU'VE GOT TO DO SOMETHING YOU PROBABLY CAN'T DO AT HOME. LIFT WHAT YOU THINK IS YOUR REPAIR CAR, GET OUT SOMETHING CALLED A BORROW SCOPE AND CHECK THE FRAME TO SEE IF THE AUTO BODY SHOP FIXED IT, WHAT YOUR INSURANCE COMPANY LIKELY RECOMMENDED. >> THERE'S THE RIFF IN THE RAIL. >> Reporter: BILL BURN, A NATIONAL AUTO REPAIR EXPERT TESTIFIES ABOUT BAD REPAIRS AND THIS, HE SAID, IS ONE OF THEM. THE RESULT OF A SYSTEM DESIGNED TO SAVE MONEY FOR INSURANCE COMPANIES. >> WHAT THEY DID WAS REPLACED THE NEW END CAP ON THERE AND THE END CAP COVERS THAT, SO THE CONSUMER WOULD NEVER SEE THIS. IT IS UNSAFE. >> AND YET THEY PUT IT BACK. >> CORRECT. >> Reporter: BURN IS NOW PART OF THE MAJOR LAWSUIT INVOLVING MORE THAN 500 AUTO BODY SHOPS IN 36 STATES. ALL SUING DOZENS OF INSURANCE COMPANIES ACROSS THE COUNTRY. THE SHOPS BELIEVE THE INSURANCE INDUSTRY IS INVOLVED IN A DELIBERATE SYSTEM TO SEND YOU AND YOUR CAR TO SHOPS THAT ARE PRESELECTED BY INSURERS TO DO THE ABSOLUTE BARE MINIMUM TO FIX IT. EVEN TELLING BODY SHOPS TO USE USED OR RECYCLED PARTS BECAUSE THEY'RE CHEAPER. MATT PARKER IS AN AUTO SHOP OWNER IN MONROE, LOUISIANA, WHO SAID HE SEES THE SAME PROBLEM. HE SAID STATE FARM TOLD HIM TO USE A REMANUFACTURED HEADLIGHT IN A TOYOTA TACOMA. THIS IS WHAT HE GOT. >> IT'S GOT A HOLE IN IT HERE AND THEN YOU CAN SEE WHERE THEY SCREWED THIS BRACKET BACK ON THE VEHICLE. NOW, YOU CAN SEE HERE WHERE ALL THESE PARTS WERE KNOCKED OFF AND GLUED BACK TOGETHER. YOU CAN ALSO SEE HERE WHERE THE TOP CORNER AND THE LENS IS BUSTED AND THIS PART OF THE HEADLIGHT IS BROKEN. THIS CAME OUT OF A BOX WRAPPED LIKE IT WAS SUPPOSED TO BE -- ABSOLUTELY, LIKE A NEW PART. THE INSURANCE COMPANY WANTS US TO PUT THIS STUFF ON THE CAR. IF WE REFUSE TO PUT IT ON THE CAR, THEN THEY LABEL US AS A SHOP NOT WILLING TO GO ALONG WITH THEIR PROGRAM AND THEN TRY TO STEER OUR BUSINESS AWAY FROM US. >> Reporter: THIS IS WHY HE AND THE OTHER SHOPS RETAINED JOHN ARTHUR EVES TO SUE. >> EVERY STATE IN THE UNION IS EXPERIENCING THE SAME SORT OF STRUGGLE HERE BETWEEN THE BODY SHOPS TRYING TO DO AND INSURANCE COMPANY TRYING TO USE UNSAFE PARTS AND METHODS ON THEIR CARS. >> Reporter: BUDDY CALDWELL OF LOUISIANA BELIEVE IT TOO. PREPARING A LAWSUIT. LOUISIANA FILED CLAIMING STATE FARM'S PRACTICE IS PUTTING DRIVERS IN DANGER. AND WHAT IS THE PRACTICE? WHAT'S BEING PUT IN THEIR CARS? >> AFTERMARKET PARTS, JUNK YARD PARTS AND ALL OF THIS WITHOUT ANY COMMUNICATION WITH THE CONSUMER AND THAT'S THE MAIN ISSUE, THE SAFETY ISSUES AND THE KNOWLEDGE THAT THEIR PRODUCT IS BEING DEVALUED BY THE PRACTICES OF THE INSURANCE COMPANY. I MEAN, BUDDY HAS FOUND NUMEROUS CASES HERE IN LOUISIANA. WE FOUND IN MISSISSIPPI, THE BODY SHOPS, PUT JUNK PARTS AND WELD THE PATCH. >> Reporter: WHEN AUTO SHOPS DON'T GO ALONG, MISSISSIPPI'S ATTORNEY GENERAL SAID THOSE AUTO SHOPS BUSINESS GETS CUT. IT'S CALLED STEERING. INSURANCE COMPANIES STEERING BUSINESS ELSEWHERE. >> THEY'RE GOING TO SAY, WE'LL BLACKBALL YOU. WE WON'T PUT YOU ON OUR SELECT SERVICE LIST AND WE'RE GOING TO MAKE YOU SEND ESTIMATESTOUS TO FIVE TIMES. >> Reporter: U. S. SENATOR RICHARD BLOOMEN THAT WILL WHO USED TO BE CONNECTICUT'S ATTORNEY GENERAL NOT ONLY THE POTENTIAL FOR SMALL BUSINESS TO BE HURT BUT BELIEVE CARS REPAIRED THROUGH THE PREFERRED SERVICE CENTERS PROPOSE A SAFETY RISK AND ASKED THE U. S. DEPARTMENT OF JUSTICE TO INVESTIGATE. >> SALVAGE PARTS INFERIOR OR EVEN COUNTERFEIT PARTS RAISE SAFETY CONCERNS AND OFTEN, THOSE KIND OF PARTS INVOLVED IN THE PRACTICE OF STEERING AND THAT'S WHY I HAVE BEEN CONCERNED FOR YEARS ABOUT IT. AND WHY I THINK THE DEPARTMENT OF JUSTICE SHOULD BE INVESTIGATING. >> Reporter: LOUISIANA'S ATTORNEY GENERAL CHOSE STATE FARM BECAUSE THEY'RE THE BIGGEST INSURER IN HIS STATE AND LEGAL FILINGS, THE COMPANY DENIES ALL THE ALLEGATIONS INCLUDING THE ALLEGATION THAT STATE FARM MANDATES USING AFTERMARKET PARTS. STATE FARM WOULD NOT GRANT INTERVIEW BUT SENT A STATEMENT INSTEAD. IT SAID OUR CUSTOMERS CHOOSE WHERE THEIR VEHICLES ARE GOING TO BE REPAIRED. WE PROVIDE INFORMATION ABOUT OUR SELECT SERVICE PROGRAM WHILE AT THE SAME TIME MAKING IT CLEAR THEY CAN SELECT WHICH SHOP WILL DO THE WORK. STATE FARM TOLD US TO BRING OUR SPECIFIC QUESTIONS TO NEIL OLRIDGE WITH THE NATIONAL ASSOCIATION OF MUTUAL INSURANCE COMPANIES. >> IT'S NOT JUST IN THE ECONOMIC INTEREST OF THE INSURER TO HAVE A CAR GO IN AND OUT OF AN AUTO BODY SHOP FOUR OR FIVE TIMES TO GET IT RIGHT. >> Reporter: WHY WOULD THEY RECOMMEND USED PARTS, FIXED PARTS OFF MARKET? >> SURE. MOST COMPANIES DON'T REQUIRE THIS. MOST COMPANIES OFFER A CHOICE TO CONSUMERS. MOST OF THE ANY SORT OF AFTERMARKET PART YOU MIGHT HEAR ABOUT ARE USUALLY COSMETIC PARTS. NOTHING RELATED TO THE SAFETY, THE MECHANICAL PARTS OF THE OPERATION OF THE VEHICLE. THERE ARE LAWS IN ALMOST EVERY STATE THAT REQUIRE CONSUMERS TO BE TOLD THAT IF AFTERMARKET PARKTS ARE USED AND WHAT THEY ARE. >> Reporter: WE FOUND THIS NOTICE ON PAGE FOUR OF THE ESTIMATE ON PAGE SIX OF THIS ONE. >> IN MANY CASES, THESE PARTS ARE NO DIFFERENT. THEY'RE MADE ON THE SAME FACTORIES. ONE JUST COMES OUT WITH AN AUTO MANUFAC MANUFACTURER'S NAME ON IT AND OTHERS DON'T. >> THAT'S NOT TRUE. >> IT IS TRUE. >> Reporter: IT CERTAINLY ISN'T TRUE IN THE CASE OF THIS REPLACEMENT HOOD FOR A HONDA MADE IN TAIWAN AND ALREADY COMING APART. THIS AFTERMARKET BUMPER STRAIGHT OUT OF THE BOX NOT ONLY DOESN'T FIT BUT THE FASTENERS HAVE BEEN GLUED BACK TOGETHER AND THEN THERE'S THE QUESTION ABOUT THAT BROKEN AND REPAIRED TOYOTA TACOMA HEAD LAMP. >> IT'S OBVIOUSLY A REPURPOSED PART FROM A JUNK YARD AND IF YOU LOOK CLOSELY, YOU'LL SEE HOW IT WAS GLUED TOGETHER, SNAPPED TOGETHER AND IN SOME CASES, EVEN WELDED AND SCREWED TOGETHER AND THIS IS WHAT THE INSURER TOLD THE PREFERRED BODY SHOP TO PUT ON THE CAR. LOOK AT THIS. YOU WOULDN'T WANT THAT IN YOUR CAR, I WOULDN'T WANT THAT IN MY CAR. >> I DON'T KNOW THE CIRCUMSTANCES OF THE PICTURE, SO I REALLY CAN'T COMMENT ON IT. >> Reporter: SO ARE THE ATTORNEY GENERALS WRONG IN SAYING THAT THE INSURANCE INDUSTRY AS A WHOLE, STATE FARM IN PARTICULAR, IS STEERING THEIR CUSTOMERS TO PREFERRED BODY SHOPS, PREFERRED BECAUSE THEY SAVE THE INSURANCE COMPANY MONEY, NOT THE CONSUMER? >> THE INSURANCE COMPANY MAY PROVIDE A LIST OF AUTO BODY SHOPS. AND THE CUSTOMER CAN SAY NO, I WANT TO GO TO JOE'S BODY SHOP AROUND THE CORNER AND THAT'S THE CHOICE. >> Reporter: THAT'S WHAT PROGRESSIVE INSURANCE TOLD US HAPPENED FOR THIS CAR. REMEMBER, IT'S THE CAR WE TOLD YOU ABOUT EARLIER WITH THE RIP TAIL FRAME THAT YOU COULD ONLY SPOT WITH THE BOROSCOPE. ONLY HIT FROM BEHIND. A PREFERRED BODY SHOP AND SENT BACK ON THE ROAD WITH A RIPPED AND HIDDEN TAIL FRAME. TURNS OUT IT WASN'T OLD, NOT REPAIRED. THREE OF FOUR TIRE RIMS ARE DAMAGED AND THE UNDERCARRIAGE OF THE CAR IS PUSHED IN ACCORDING TO AUTO EXPERT BILL BURN AND OUTSIDE, THE PAINT JOB IS FILLED WITH POCKMARKS. PROGRESSIVE INSURANCE SAY THEY DIDN'T CHOOSE THE BODY SHOP, THE OWNER DID. WELL, THIS IS THE OWNER. EUG EUGENEA RANDALL WHO NEEDS THE CAR TO CARRY HER 2-YEAR-OLD SON ROMAN AND REMEMBERS THE CONVERSATION WITH PROGRESSIVE MUCH DIFFERENTLY. >> THEY DIDN'T GIVE ME A CHOICE AS TO WHERE I WANTED TO TAKE IT. THEY JUST TOLD ME TO TAKE IT TO THEIR PREFERRED SHOP. >> Reporter: RANDLE SAID BECAUSE IT WAS A PREFERRED SHOP, IT WOULD BE REPAIRED TO A HIGHER STANDARD BUT WHEN SHE PICKED IT UP, SHE IMMEDIATELY KNEW SOMETHING WASN'T RIGHT. >> COSMETICALLY TO ME IT LOOKED FINE BUT ONCE I GOT IN AND GOT DOWN THE STREET, IT JUST STARTED DRIVING REALLY CRAZY AND I IMMEDIATELY TOOK IT BACK. >> Reporter: SO HOW CRAZY WAS RANDLE'S CAR DRIVING? I DECIDED TO FIND OUT FOR MYSELF BY GETTING BEHIND THE WHEEL. >> ANYTHING OVER 50 MILES PER HOUR, THIS THING JUST SHAKES. THIS THING IS REALLY SHAKING NOW. >> Reporter: NOT ONLY THE TAIL SECTION RIPPED AN UNREPAIRED, THREE OF FOUR TIRE RIMS DAMAGED AND AS I DROVE, THE STEERING WHEEL SHAKING SO VIOLENTLY, I HAD TO GRIP DOWN FROM VEERING TO THE RIGHT. THE FRONT LEFT TIRE WAS JUST WOBBLING. I CAREFULLY DROVE THIS SHAKING CAR RIGHT BACK TO THE INSURANCE COMPANY'S PREFERRED AUTO BODY SHOP. WHERE THE GENERAL MANAGER PROMPTLY TOLD US TO LEAVE. >> DON'T TURN THAT ON WITHOUT THE SERVICE PERMISSION IF YOU DON'T MIND. >> Reporter: AS FOR THE SHAKING CAR, THE INSURANCE COMPANY EVENTUALLY DECLARED IT A TOTAL LOSS GIVING HER FULL REPLACEMENT VALUE. BUT ONLY AFTER SHE HIRED AN ATTORNEY AND CNN BEGAN INVESTIGATING THIS STORY. >> THE VEHICLE SPUN OUT. >> UNBELIEVABLE. DREW GRIFFIN JOINING US NOW. I HAD NO IDEA ABOUT THIS WHOLE PLAN THEY HAVE. DID THE REPAIR COMPANY THAT SUPPOSEDLY FIXED THE SHAKING CAR EVER GIVE AN EXPLANATION? >> Reporter: THE COMPANY SERVICE KING SAID THEY DID WHAT THE INSURANCE COMPANY APPROVED AND SAID ALL THEIR REPAIRS COME WITH A WRITTEN LIFETIME WARRANTY. SERVICE KING'S CORPORATE OFFICE SAID IT WAS UNAWARE THERE WERE PROBLEMS OR COMPLAINTS AND.
The cost of repairing small abrasions, cracks and holes in plastic bumpers is often much cheaper than replacing the part.
Of course, many collision repair technicians would rather replace the part and charge a fee for their labor plus mark-up on the price of the part because they lack in cosmetic repair skills and it is easier to warranty the work.
Working with Plastics
The first step to repairing plastic bumpers is to identify the material in order to choose the method of repair. Auto body shops use ISO codes on the parts to identify the various families of plastics. They cross-reference the codes with charts from the suppliers or by accessing reference materials on the internet.
It is important that the collision repair technician determine the type of plastic they are working with so they know the proper welding procedure to use to avoid damage to the part.
Some plastics can be welded with an airless welder or hot-air welder; others require a hot glue type of procedure. Tests must be performed and welding procedures have to be done correctly to avoid adhesion failure. Some bumpers will melt with a slight color change and they will remain tacky in the area where they have melted.
The bumper repair technician must identify the type of plastic they are working with in order to be successful with adhesive repairs. Failure to properly identify the plastic results in adhesion-related problems.
Some repair materials are based on flexible and rigid plastics. Using the wrong material can cause cracking when the part is flexed or it may not provide the correct strength for the repair area.
Cleaning and Prep
Proper cleaning and prep is critical for proper adhesion and finish. Whether the technician is repairing or replacing the bumper, the part will need to be cleaned. The bumper being repaired is likely to be dirty from the road; the new replacement part can have contamination on it from the manufacturing process.
Auto body repair professionals should use a low-VOC surface cleaner or a special plastics parts cleaner to help prevent solvents from going too deep into the plastic. If solvents are too harsh, they go deep into the plastic and cause adhesion problems after repairs are done.
This is an overview of the process of working with plastics. Time is money in the auto body industry; therefore, many collision repair technicians choose to replace rather than repair plastic bumpers and other parts.
Technology allows us to repair many items that are often replaced. As resources become scarce and landfills become over-full, we really should consider repairing rather than replacing when possible.
Who Really IS the Best Auto Body Shop in New Jersey ?
The nation's top mechanics are rejecting the recommendation by some in the auto field that cars can go 5,000 miles or more before oil is changed. National Institute for Auto-motive Service Excellence (ASE)-certified Master Automobile technicians weighed in on this and other issues in a survey conducted by Valvoline. The survey covered the controversial recommendation and trend toward longer intervals between oil changes, as well as the costs to car owners of delayed maintenance. "Certified Master Automobile Technicians are the best of the best," said ASE President Ron Weiner. "They are on the front lines of taking care of today's vehicles and they have definite thoughts on how motorists can participate in making their cars and trucks run better and last longer." Oil Change Frequency Mechanics view oil as the lifeblood of the car engine, with 84 percent saying not getting a regular oil change can cause the most problems for a vehicle, when compared to other maintenance issues. Sixty percent said the oil should be changed at 3,000 miles-the longtime, recommended standard. According to the survey, Valvoline remains the number one choice of ASE Master Automobile Technicians for use in their own cars and trucks, and is the brand of motor oil most recommended by them to customers, friends and relatives. "Changing oil with quality motor oil, like Valvoline, at regular intervals is the best way to prevent damage to your car's engine and keep more money in your pocket," said Valvoline Marketing Director Bryan Emrich. He added that regular oil changes protect the engine and reduce sludge, which can impact engine perfor-mance and cause costly repairs. Delayed Car Maintenance While car owners know, intellectually and intuitively, that regular maintenance is important to keeping their four-wheeled investment in safe condition and working order, the reality is that more and more Americans are not listening to conventional and proven wisdom. The vast majority of mechanics-87 percent-said they believe American car owners are putting off routine maintenance, mostly for cost reasons. Ironically, they overwhelmingly said-at 97 percent-that delayed care will cost an owner much more in the long run, as problems left unattended can multiply and lead to other issues.
Auto Body Shops and Custom Work
What exactly is an auto body shop? That is actually a good question. An auto body shop is a business that specializes in repairing autos that have been damaged in an accident.
This type of shop is different from a car repair shop. The latter shop just repairs mechanical problems. When the damage to your auto has been caused by an accident, a natural disaster, or some other catastrophic event, you will need to visit a shop that will be able to do these repairs without question.
Although the major reason for seeking out the services of an auto body shop is due to a car accident, a car or truck may also need these type of services if it has been neglected for a long time. For example, if a car has sat for a long time without running, there may be damage to the body of the car. In some cases, wildlife may have damaged wires or even parts of the auto body.
It is also possible that parts of the car will have begun to rust and show wear and tear. These issues must be fixed in order for the car to be safe to drive. In other cases, your car may have been dinged, dented, or scratched in a parking lot. If the damage is significant, you may need to take your car to body shop.The services offered by each shop will vary depending upon a variety of factors.
Some shops specialize in repairing a specific make of vehicle, while others will repair any vehicle that has been brought to them. Some shops only work with certain types of insurance companies while others may only take certain warranty programs. Because of this, it is best to call around before you take your vehicle to a particular shop.
In addition, the cost of the work may vary significantly. If you have been in an accident and need to have your car repaired, you may not want to shop around and compare prices. However, you may be able to save thousands of dollars by taking the time to do just that.
A good auto body shop will be able to replace any broken or cracked glass, mend the dents and broken pieces of the car body, and also fix any mechanical damage. Finally, the shop should be able to repaint the car or paint the part that has been mended to match the rest of the vehicle.
An reputable shop should also have staff which are able to submit insurance claims in order to cover the damage. The staff should also understand insurance deductibles and have a working relationship with local insurance agents. If you do not have insurance, or if your insurance does not cover collisions, a good shop should be able to help you with this situation as well.
The important thing to do is to get an itemized quote which details the cost of the repair. Carefully read over this quote before agreeing to any repairs. Remember, you can always go to another shop to get your car fixed.In some cases, a body shop may even have a loaner car. This means that you will still be able to get to work and run errands while your vehicle is being repaired.
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