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Auto Body Shop Summit, NJ – What Can they do for You?

If you experienced some frame damage to your car, you’ll need some repair and Peotter’s Tire & Auto is just the place to get it taken care of.

What are the three questions should ask a body shop before they consider dropping their car off for repairs?

Well what’s important is that the repair shop actually be qualified to fix that particular vehicle.

Today modern cars require specialized training and equipment to be able to perform repairs to the manufacturer’s standards.

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For instance, this Mini Cooper and other BMWs require what’s called rivet bonding.

So, glue joints and rivets.

They’re actually repaired like aircraft today.

This is important because this maintains the structural integrity the manufacturer designed for a repair situation.

For the majority of drivers, going to an auto body shop is a mysterious experience, a scary encounter with the unknown. Once you hand over your key, you instantly feel uneasy; will your car be returned as good as new, or will the repair specialists do a shoddy job? How will you know? How will you be able to figure out if you hard-earned money is just being tossed down the drain?The best way to know if you are receiving excellent service and professional care is to find a reputable body shop and then build a relationship with that shop. However, most people who take their vehicles in to the shop are doing so for the first time. So, how do you know whether or not you can trust an auto body shop?First of all, it is important to know that most auto body shops are reputable businesses. The majority of auto shop owners are just struggling to make a living like most small business owners - they want to do a great job on your car so you will return or refer others to their shop. However, there are a few bad apples that spoil the whole bunch, and you need to be diligent when selecting a shop.The first thing to do is get a referral or locate a shop online using reviews and testimonials. Create a list and call each shop to see how well you are treated on the phone. Select three or four shops that sound good and are in close proximity to your location, and you are ready to take your vehicle in for an estimate.You should get at least three estimates from three different shops. The estimate may vary because shops may use different estimating software, but they should all be in the same ballpark. If an estimate differs by a great deal, you should ask why. The body shop expert should be able to explain all prices on the estimate, including all price quotes and labor charges.When you get the estimate, you should also be evaluating the customer service. How quickly were you acknowledged? How efficiently were you helped? Were all members of the staff polite and friendly? Did the staff seem knowledgeable? Be observant during the estimate and you will have a good idea of how you will be treated during the entire repair process. If the customer service seems lacking, move on to the next place even if the estimate seems reasonable.If you decide to leave your car, and the shop contacts you later to tell you about additional charges, this may be a sign that it is not a reputable and honest repair facility. Though additional charges can happen occasionally, it is not a common practice for a reputable shop.If you do your homework, have some patience, and get a few estimate, the odds are good that you will find a reputable auto body shop. Once you have found one, it helps to direct all your business to them, and refer them to others. If you do this, you will have established a good relationship, and you will no longer need to worry about finding an honest auto body shop.

Like this fixture frame bench here that utilizes actual jigs to support the vehicle across its entire platform and place factory components precisely where the manufacturer has designated.

These systems are different than generic systems that simply are reverse engineered and don’t have jig and holding capacity.

Shops that aren’t trained and equipped to properly perform a repair utilizing generic equipment or generic procedures can’t restore the vehicle to the manufacturer’s standards and that doesn’t necessarily maintain the safety rating designed for the vehicle.

You potentially jeopardize the collision energy management system.

The vehicle might not perform the same in a future collision and you could possibly be more injured than you would if the car doesn’t perform as the manufacturer intended.

The second question a consumer should ask is “Where does the body shop’s loyalty lie?”

Is it an independent repair center that relies on satisfied customers to drive business through their door and therefore fixes vehicles correctly? Or is the body shop on the insurance company’s “preferred network?”

Those body shops rely on the insurance referrals and when those body shops utilize cheap, imitation, and savage parts utilize the quickest possible repair times and keep costs as low as possible that generates the next referral.

But that’s a recipe for shortcuts.

The third question, Paul, is “Can the repair shop make this process convenient for me?”

Most consumers today want convenience and ease.

Repair shops that are high-quality repair shops are going to put their customers’ interests first & do everything they can to have a satisfied customer.

That includes scheduling a rental car, scheduling a tow engaging in conversations with the insurance company and making sure the vehicle is fixed right for the consumer.

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Some of the biggest questions people run into deal with the repairing their vehicles. Many times people are confused and don't know how to go about picking the right auto body shop. What process should I run through in picking the right vehicle repair shop? What questions should I consider?What value am I getting for my Auto Body Repair?The most important question in determining what auto body repair shops is: What value am I getting in repairing my vehicle here? Many body shops out there are looking for unsuspecting customers and ways to pad their bottom dollar. A lot of times body shops will offer the lowest price because they know this will attract customers. Unfortunately, from a customer standpoint choosing the lowest price is not always the way to go.Daniel T., Vice President of National Auto Parts, in Dallas, Texas, concurs that doing this will only create more car issues in the future. "Repairing your vehicle is always about what you get in return. These days, body shops continue to push the limits of their customers to see how much more they can get away with. At this point the body shop knows exactly what they're doing. Is the customer to know the better?"What can I do to protect myself?A solution that's been picking up a lot of traction recently is hiring a third party to assist you in this area. There are a few good car crash consultants out there that will help you figure out what's being put on your vehicle and how the vehicle's being repaired. When looking for a good car crash consultant selecting one that gives you a lot of insight on the repair and product being used is imperative. Using these specialists provides visibility in an area with many questions.Another way is looking for a detailed report of the work being put into the vehicle and reviewing the warranty the shops offers. When you get into an accident, every insurance gives you an assessment of the damages, take a look at the sheets and read over to see what product they've listed for use. Auto Body Shops sporadically will attempt to use cheaper parts to make more money. Requesting the use of what's listed on your insurance assessment is not unusual and will help protect against this. In regards to warranties, most legitimate body shops will have an extensive warranty and stand by their work.Where should I look for the body shop?Driving to the nice plush auto body repair shops off the highway might be convenient, but doing this often drives up the price of the job. "All businesses have costs and are in it to make money. With this assumption, you have to believe any cost a business incurs will be passed onto their consumer," Daniel says. Hanging off the highway, and looking more in-city gives any prospective client a better chance to keep labor costs low. Prices per hour for labor can vary wildly from $30-$100 for the same type of work. Don't misunderstand the shop may not look the best, but you can be guaranteed going this route will provide good value.

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