Auto Body Shop Summit, NJ – What Can they do for You?
If you experienced some frame damage to your car, you’ll need some repair and Peotter’s Tire & Auto is just the place to get it taken care of.
What are the three questions should ask a body shop before they consider dropping their car off for repairs?
Well what’s important is that the repair shop actually be qualified to fix that particular vehicle.
Today modern cars require specialized training and equipment to be able to perform repairs to the manufacturer’s standards.
So, glue joints and rivets.
They’re actually repaired like aircraft today.
This is important because this maintains the structural integrity the manufacturer designed for a repair situation.
For the majority of drivers, going to an auto body shop is a mysterious experience, a scary encounter with the unknown. Once you hand over your key, you instantly feel uneasy; will your car be returned as good as new, or will the repair specialists do a shoddy job? How will you know? How will you be able to figure out if you hard-earned money is just being tossed down the drain?
The best way to know if you are receiving excellent service and professional care is to find a reputable body shop and then build a relationship with that shop. However, most people who take their vehicles in to the shop are doing so for the first time. So, how do you know whether or not you can trust an auto body shop?
First of all, it is important to know that most auto body shops are reputable businesses. The majority of auto shop owners are just struggling to make a living like most small business owners - they want to do a great job on your car so you will return or refer others to their shop. However, there are a few bad apples that spoil the whole bunch, and you need to be diligent when selecting a shop.
The first thing to do is get a referral or locate a shop online using reviews and testimonials. Create a list and call each shop to see how well you are treated on the phone. Select three or four shops that sound good and are in close proximity to your location, and you are ready to take your vehicle in for an estimate.
You should get at least three estimates from three different shops. The estimate may vary because shops may use different estimating software, but they should all be in the same ballpark. If an estimate differs by a great deal, you should ask why. The body shop expert should be able to explain all prices on the estimate, including all price quotes and labor charges.
When you get the estimate, you should also be evaluating the customer service. How quickly were you acknowledged? How efficiently were you helped? Were all members of the staff polite and friendly? Did the staff seem knowledgeable? Be observant during the estimate and you will have a good idea of how you will be treated during the entire repair process. If the customer service seems lacking, move on to the next place even if the estimate seems reasonable.
If you decide to leave your car, and the shop contacts you later to tell you about additional charges, this may be a sign that it is not a reputable and honest repair facility. Though additional charges can happen occasionally, it is not a common practice for a reputable shop.
If you do your homework, have some patience, and get a few estimate, the odds are good that you will find a reputable auto body shop. Once you have found one, it helps to direct all your business to them, and refer them to others. If you do this, you will have established a good relationship, and you will no longer need to worry about finding an honest auto body shop.
Like this fixture frame bench here that utilizes actual jigs to support the vehicle across its entire platform and place factory components precisely where the manufacturer has designated.
These systems are different than generic systems that simply are reverse engineered and don’t have jig and holding capacity.
Shops that aren’t trained and equipped to properly perform a repair utilizing generic equipment or generic procedures can’t restore the vehicle to the manufacturer’s standards and that doesn’t necessarily maintain the safety rating designed for the vehicle.
You potentially jeopardize the collision energy management system.
The vehicle might not perform the same in a future collision and you could possibly be more injured than you would if the car doesn’t perform as the manufacturer intended.
The second question a consumer should ask is “Where does the body shop’s loyalty lie?”
Is it an independent repair center that relies on satisfied customers to drive business through their door and therefore fixes vehicles correctly? Or is the body shop on the insurance company’s “preferred network?”
Those body shops rely on the insurance referrals and when those body shops utilize cheap, imitation, and savage parts utilize the quickest possible repair times and keep costs as low as possible that generates the next referral.
But that’s a recipe for shortcuts.
The third question, Paul, is “Can the repair shop make this process convenient for me?”
Most consumers today want convenience and ease.
Repair shops that are high-quality repair shops are going to put their customers’ interests first & do everything they can to have a satisfied customer.
That includes scheduling a rental car, scheduling a tow engaging in conversations with the insurance company and making sure the vehicle is fixed right for the consumer.
People understandably get confused between wheel alignment and balancing. So what is wheel alignment? Wheel alignment is simply making sure that all four wheels are pointing in the right direction. During the course of your car's life it will have to make it over speed bumps, up and down curbs and across many pot holes! This can all affect the wheel alignment and if it is out by a few degrees it will cause uneven tyre wear. This means that your tyres are not correctly in contact with the road.Another issue that could occur is earlier and more frequent tyre changes than you would normally require, and annoyingly only a quarter of the tyre may even be worn. Four wheel alignment is usually carried out using laser technology. All four wheels have a laser fitted and a measuring board indicates the wheel alignment. If the wheel alignment is out it is then adjusted at this stage. The adjustments will be visible on by the laser showing the technician when to stop or exactly how much adjustment is required.Why is it important to have wheels balanced? When the tyres are fitted to the wheel they are not perfectly balanced. This means that if you had your new tyres fitted without the balancing in place you would experience a juddering sensation through the steering wheel. This can be uncomfortable and if the wheel balancing is a long way out the steering wheel will shake in your hands. This can obviously be quite dangerous and potentially lead to accidents! Therefore it is recommended that the wheels are balanced every time new car tyres are fitted.The wheel balancing is a process that is carried out by a machine. The tyre technician will fit the new tyre onto the wheel and then clamp it onto the machine. The balancing machine then spins the wheel around and then calculates the weight required to counterbalance where the wheel is out. The weight is then fitted to the exact spot on the wheel and is then rechecked to make sure the wheel is perfectly balanced. The weights are either stuck on or clamped onto the wheel. If the vehicle is fitted with alloy wheels then the weight will be stuck to the wheel. This avoids damaging the wheel. The stuck on weight is generally fitted to the inside of the wheel so the aesthetic appeal of the alloy wheel is not lost in the process.