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Auto Body Shop Summit, NJ – What Can they do for You?

If you experienced some frame damage to your car, you’ll need some repair and Peotter’s Tire & Auto is just the place to get it taken care of.

What are the three questions should ask a body shop before they consider dropping their car off for repairs?

Well what’s important is that the repair shop actually be qualified to fix that particular vehicle.

Today modern cars require specialized training and equipment to be able to perform repairs to the manufacturer’s standards.

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For instance, this Mini Cooper and other BMWs require what’s called rivet bonding.

So, glue joints and rivets.

They’re actually repaired like aircraft today.

This is important because this maintains the structural integrity the manufacturer designed for a repair situation.

My name's Dennis Nottingham, I'm themanager here at the Progressive Auto Group Collision Center and today we are going to berepairing a two thousand eleven Chevy Malibu Here at the body shop we have over fourhundred years of combined experience.

All of our technicians are ASE and I-Car certified.

What that means for you is a safe timely quality repair.

We are repairing the right frontsuspension and engine cradle.

After this the vehicle gets a four wheel alignment.

Next the body work is performed with theappropriate fillers then on to the paint department.

As you can see all the moldings and handles are removed the vehicle is masked off and the final sanding is complete.

Once in the in the paint booth the vehicle is prepped repair panels are then sealed three coats of base coat are applied followed by the clear coat once the vehicle has been baked for at ahundred and eighty degrees goes back to reassembly lastly over to the detail departmentwhere the final touches take place and the vehicle is cleaned inside and out If you would like a free estimate please give us a call we do work on all makes and models andthanks for watching the video.

Like this fixture frame bench here that utilizes actual jigs to support the vehicle across its entire platform and place factory components precisely where the manufacturer has designated.

These systems are different than generic systems that simply are reverse engineered and don’t have jig and holding capacity.

Shops that aren’t trained and equipped to properly perform a repair utilizing generic equipment or generic procedures can’t restore the vehicle to the manufacturer’s standards and that doesn’t necessarily maintain the safety rating designed for the vehicle.

You potentially jeopardize the collision energy management system.

The vehicle might not perform the same in a future collision and you could possibly be more injured than you would if the car doesn’t perform as the manufacturer intended.

The second question a consumer should ask is “Where does the body shop’s loyalty lie?”

Is it an independent repair center that relies on satisfied customers to drive business through their door and therefore fixes vehicles correctly? Or is the body shop on the insurance company’s “preferred network?”

Those body shops rely on the insurance referrals and when those body shops utilize cheap, imitation, and savage parts utilize the quickest possible repair times and keep costs as low as possible that generates the next referral.

But that’s a recipe for shortcuts.

The third question, Paul, is “Can the repair shop make this process convenient for me?”

Most consumers today want convenience and ease.

Repair shops that are high-quality repair shops are going to put their customers’ interests first & do everything they can to have a satisfied customer.

That includes scheduling a rental car, scheduling a tow engaging in conversations with the insurance company and making sure the vehicle is fixed right for the consumer.

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GOOSE ISLAND.

IN SOME OF THESE CASES, THE VICTIMS SAY THE SCAMMERS ENDED UP DAMAGING THEIR CARS? Reporter: YES, ADDING A NEW LAYER TO THIS SCHEME.

THIS IS ONE OF THE AREAS THAT THE FAKE AUTO BODY REPAIRMEN HAVE HIT RECENTLY, AND AT LEAST TWO CASES TARGETING CARS IN BROAD DAYLIGHT, WITH NEW LICENSE PLATES.

THE VICTIM I SPOKE WITH TONIGHT SAYS SHE FELT TRAPPED.

THIS IS HOW TO PROPERLY FIX A CAR DENT.

THIS IS NOT.

IT IS VIDEO OF A SCAM THAT IS ALSO REARING ITS UGLY HEAD AGAIN IN CHICAGO WITH A TWIST.

HOW MUCH MONEY DID THEY GET FROM YOU? I TOOK OUT I THINK $600.

Reporter: THIS NORTHSIDE WOMAN, WHO DID NOT WANT TO BE IDENTIFIED, SAYS SHE WAS PARALLEL PARKING IN THIS AREA EARLIER THIS MONTH, WHEN A CAR PULLED UP NEXT TO HER, AND A MAN ROLLED DOWN THE WINDOW.

HE SAID HEY, I AM JIMMY, AND YOU HAVE A BIG DENT ON THE BACK OF YOUR CAR.

I JUST CAME FROM FIXING THE BOSSES CAR, I HAVE ALL THE TOOLS IN THE CAR, I CAN FIX IT.

Reporter: TWO MEN HOPPED OUT OF THE CAR AND PUT A CONTRAPTION -- LIKE A PULLER ON THE FRONT OF MY CAR -- Reporter: DAMAGING IT.

DOMINIC MARTINEZ SAYS SOME SCAMMERS CLAIM TO THEY WORKED FOR HIM.

THEY DID NOT.

I WOULD SAY IN THE LAST TWO OR THREE YEARS, I HAVE HEARD ABOUT IT 20 TO 30 TIMES.

Reporter: INVESTIGATORS FIRST EXPOSED THIS SCAM 13 MONTHS AGO.

PAST VICTIMS LIKE LINDA DULUTH SAYS SHE WILLINGLY PAID THE SCAMMERS, WHO USED A COMPOUND TO FILL A DENT, AND THEN PAINTING OVER IT, MAKING THE DAMAGE WORSE, COSTING HER MORE.

IT IS EMBARRASSING I GOT DUPED.

Reporter: THE NORTHSIDE VICTIM TRIED TO REPORT IT -- CALLED THE POLICE, THEY SAID THIS IS GOING AROUND THE CITY.

Reporter: SHE SAYS POLICE DID NOTHING.

MARTINO'S ADVICE -- THE FIRST THING PEOPLE NEED TO KNOW IS THAT CORRECT COLLISION REPAIR WORK CANNOT BE DONE ON THE STREET.

Reporter: CHICAGO POLICE TONIGHT WERE NOT ABLE TO GET US INSIDE INTO HOW OFTEN THIS WAS HAPPENING, OR WHY.

IN THE LATEST VICTIM'S CASE, SHE WAS TOLD THEY COULD DO NOTHING ABOUT IT.

A SPOKESPERSON SAYS DEPENDING ON THE INCIDENT, IT COULD BE CLASSIFIED AS SEVERAL DIFFERENT TYPES OF CRIMES, OR NONE AT ALL.

BUT, IF SOMEONE FEELS.

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