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Auto Body Shop Summit, NJ – What Can they do for You?

If you experienced some frame damage to your car, you’ll need some repair and Peotter’s Tire & Auto is just the place to get it taken care of.

What are the three questions should ask a body shop before they consider dropping their car off for repairs?

Well what’s important is that the repair shop actually be qualified to fix that particular vehicle.

Today modern cars require specialized training and equipment to be able to perform repairs to the manufacturer’s standards.

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For instance, this Mini Cooper and other BMWs require what’s called rivet bonding.

So, glue joints and rivets.

They’re actually repaired like aircraft today.

This is important because this maintains the structural integrity the manufacturer designed for a repair situation.

Before you try to run out and find auto body shops near you, take a moment to read through this article and consider including some of my personal experience as a mechanic into your own personal deliberation about what constitutes the best auto body shops in business. When you break things down, there are really two types of garages in business: good ones and bad ones. The best place to start when trying to scope out a potential body shop is the owner. In bad auto body garages the owner usually instructs the employees to give the impression that your car is in worse shape then you think, or that something is broken and needs to be fixed right away. In a legitimate auto body garage, the owner is more concerned with forging a long standing relationship with you and getting your repeat business rather then just ripping you off and potentially never seeing you again.

The reason why most owners are concerned with ripping people off, especially in a body shop, is because the only two reasons cars ever go in there is for repairs on collision damage or for custom work; this means that the owners of the shop realistically do not see the owners of vehicles too often and do not see the value in repeat business, they would rather try to squeeze every dime out of your while you are there.

The best auto and body shop you can ever find is where the owner looks to develop long term relationships with their clients. While it is true they can potentially never see a newer customer again, these owners are smart and do the best work possible not only to help you out, but to impress you and have you refer your friends and family to him or her. These owners are less interesting in gouging your wallet and more interested in establishing a reputation in their local community for outstanding work and service. These types of people see the value in what it means to be a true professional and are more successful then their more selfish friends in the business.

The best way you figure out which owners are the good or bad guys is either by your own direct experience or the experience of others. You should not be afraid to talk to the auto body shop manager directly and begin to get a feeling for what he is about. After a short conversation and carefully studying his body movement and language, the first impression you get is often the right one.

Like this fixture frame bench here that utilizes actual jigs to support the vehicle across its entire platform and place factory components precisely where the manufacturer has designated.

These systems are different than generic systems that simply are reverse engineered and don’t have jig and holding capacity.

Shops that aren’t trained and equipped to properly perform a repair utilizing generic equipment or generic procedures can’t restore the vehicle to the manufacturer’s standards and that doesn’t necessarily maintain the safety rating designed for the vehicle.

You potentially jeopardize the collision energy management system.

The vehicle might not perform the same in a future collision and you could possibly be more injured than you would if the car doesn’t perform as the manufacturer intended.

The second question a consumer should ask is “Where does the body shop’s loyalty lie?”

Is it an independent repair center that relies on satisfied customers to drive business through their door and therefore fixes vehicles correctly? Or is the body shop on the insurance company’s “preferred network?”

Those body shops rely on the insurance referrals and when those body shops utilize cheap, imitation, and savage parts utilize the quickest possible repair times and keep costs as low as possible that generates the next referral.

But that’s a recipe for shortcuts.

The third question, Paul, is “Can the repair shop make this process convenient for me?”

Most consumers today want convenience and ease.

Repair shops that are high-quality repair shops are going to put their customers’ interests first & do everything they can to have a satisfied customer.

That includes scheduling a rental car, scheduling a tow engaging in conversations with the insurance company and making sure the vehicle is fixed right for the consumer.

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